Business Operations · Administrative Support · Human Capital · Data
Business operations and management professional with hands-on experience across business assistance, HR administration, property operations, customer service, reporting, and digital tools. Skilled in supporting day-to-day operations, coordinating cross-functional activities, preparing reports, managing administrative processes, and identifying opportunities for process improvement. Adaptable, detail-oriented, and comfortable working with both people and technology to support efficient operations and business objectives. I am also interested in gaining new experience, including opportunities that may not directly relate to my current background.
Master's GPA · Universitas Brawijaya
Professional environments across government, property, travel, and banking
TOEFL Score · IELTS Score
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Enter portfolio lab ↗02 / EXPERIENCE
Selected responsibilities from my resume, condensed for quick recruiter review.
Business Assistant
Supported cooperative readiness through tax reporting, business legality documents, SIMKOPDES data validation, business proposals and financial projections, stakeholder coordination, progress monitoring, and structured documentation.
Admin
Managed OTA property operations, pricing and availability, reservation administration, customer communication, payment confirmation, cancellations and refunds, plus social media and digital marketing activities.
Admin
Handled B2B accommodation reservations through Hotelbeds, customer service, transaction administration, booking changes and cancellations, refunds, social media, and accurate customer data management.
HR & Operations Internship
Supported customer information administration and debit activation, while also assisting with attendance, payroll calculations, compensation and benefits administration, and employee leave records.
03 / CAPABILITIES
I am not trying to be “everything at once”. These are the areas where my experience naturally overlaps.
Operational documentation, business proposals, financial projections, legal administration, monitoring, and coordination.
Attendance, payroll, employee benefits, leave administration, HRIS exposure, and structured administrative support.
Data entry, validation, analysis, visualization, reporting, and quantitative research using familiar business tools.
Digital marketing, OTA operations, design tools, computer and network troubleshooting, and IoT configuration.
04 / EDUCATION
Formal education and selected credentials relevant to operations, HR, data, and technical work.
Universitas Brawijaya
GPA 3.73 / 4.00
Universitas Negeri Malang
GPA 3.42 / 4.00
05 / PORTFOLIO LAB
THE CV TELLS YOU WHERE I WORKED. THE LAB SHOWS HOW I THINK.
06 / CONTACT
I am currently exploring opportunities in business operations, administrative support, human capital, and data administration. The fastest way to reach me is email or WhatsApp.